Welcome to Zambezi Digital ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy applies to all visitors, clients, and users of our website and services in Zimbabwe, Botswana, and internationally. By accessing our website or using our services, you agree to the terms of this Privacy Policy.
Data Controller: Zambezi Digital
Operating Regions: Zimbabwe and Botswana
Contact Email: privacy@zambezidigital.com
Business Address: [Your Business Address]
We are registered and operate in accordance with the data protection laws applicable in Zimbabwe and Botswana, including the Cyber and Data Protection Act (Zimbabwe) and relevant Botswana data protection regulations.
We may collect personal information that you voluntarily provide to us when you:
This information may include:
When you visit our website, we automatically collect certain information about your device and usage, including:
We use the collected information for the following purposes:
We process your personal data based on the following legal grounds:
Processing is necessary to fulfill our contractual obligations to you or to take steps at your request before entering into a contract (e.g., providing web design services you've ordered).
Processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, and ensuring network security, provided these interests don't override your fundamental rights.
Where required by law, we obtain your explicit consent before processing your personal data for specific purposes, such as marketing communications. You may withdraw consent at any time.
Processing is necessary to comply with our legal obligations under applicable laws in Zimbabwe, Botswana, or other jurisdictions.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable laws.
Depending on your location, you may have the following rights regarding your personal data:
You have the right to request copies of your personal information that we hold.
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data, under certain conditions (e.g., when the data is no longer necessary for the purposes collected).
You have the right to request that we restrict the processing of your personal data, under certain conditions.
You have the right to object to our processing of your personal data, particularly for direct marketing purposes.
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Where we rely on consent to process your data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at privacy@zambezidigital.com. We will respond to your request within 30 days.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Zambezi Digital
Email: privacy@zambezidigital.com
General Inquiries: zambezidigitalagency@gmail.com
Operating in: Zimbabwe & Botswana
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.